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Viruses spread via the Internet are a never ending problem. These viruses have the potential to cause real problems with your computer and your reliable access to the Internet.
It is imperative that you have up to date virus protection software on your computer, perform regular scans of your computer system, and patch your Windows operating systems as needed.
From time to time, we will renew our efforts to identify and interrupt service to any computer found to be broadcasting traffic due to virus infections and unpatched windows operating systems. These computers will have their DSL service temporarily discontinued until such time as the condition is corrected. If this happens to you, please call our internet help desk at 428-1111 and inform them that the virus has been cleaned and windows has been patched. We will reactivate your connection, and monitor it to confirm the issue has been resolved. If the virus is still broadcasting, we will once again temporarily interrupt your service while you remedy the situation.
The steps required for successful cleansing of your computer are:
1. Download and apply any and all critical updates provided for your operating system from Microsoft. This can be done by going to http://v4.windowsupdate.microsoft.com/en/default.asp and letting the web page scan your computer for required updates and install them. This may have to be done repeatedly until all updates are applied. Although we routinely update our computers without difficulty, please be aware that if your windows operating system is currently unstable or experiencing errors, updates from Microsoft may correct some of the issues, but it may also amplify them, in which case Microsoft support should be contacted for assistance. CC Communications can not be held responsible for any issues arising from Microsoft's updates.
2. Scan your computer for viruses. Use the free system cleaner disk that we can provide for you at our customer service office, or use this web page to get the cleaning tools online.
3. The final step, to catch and remove any virus not found by the cleaning tools is to complete an on-line scan, such the ones we have linked to in the green box above this one.
Please help us pass the word! Tell your friends and acquaintances about this page. It's only with a large, concerted action on all of our parts, that we can eliminate these viruses and continue to provide quality DSL service to your homes!
Thank you.
Do you have to format that computer and reinstall WindowsXP?
Are you planning to get a new computer?
Since it's release, a number of sever security vulnerabilities have been discovered in WindowsXP. These vulnerabilities are used by worms and viruses, making it impossible to connect an unsecured, unpatched system to the internet for any period of time without risking exposure and infection. Users of new computers are faced with the delemma of being infected by these worms before being able to download the necessary patches.
This guide will show you how to install WindowsXP or set up a new computer securely, without being infected by these worms during the patching process.
Remember! Just because a computer is new, doesn't mean all the current patches are installed!
WindowsXP: Surviving the first day
Don't have Acrobat Reader? Get it here!
New spam loophole: Poorly guarded home computer
Next time you’re looking for a culprit for all that junk mail flooding your inbox, have a glance in the mirror.
Spammers are increasingly exploiting home computers with high-speed Internet connections into which they’ve cleverly burrowed.
E-mail security companies estimate that between one-third and two-thirds of unwanted messages are relayed unwittingly by PC owners who set up software incorrectly or fail to secure their machines.
One user owns such a computer, which turned into a “spam zombie” when a virus infected it in October. Five or six spammers were using his DSL connection to remotely send pitches for products like Viagra and boosters for cell phone signals. This user learned of his computer’s culpability when his Internet service got suspended. “I called to find out what was going on because I knew I had the bill paid,” he said.
Hundreds of thousands of computers worldwide have been infected by NetSky and other viruses that are programmed to spawn gateways, known technically as proxies, to relay spam. Though this user had antivirus software, he hadn’t kept it updated.
Any computer can also easily be turned into a “spam zombie” if computer owners fail to install patches to fix known Windows flaws.
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